Comfyzz Delivery Policy

1. Processing Time

• All orders are processed within 1–2 working days.

• During peak seasons or special launches, processing may take slightly longer, but we always aim to dispatch orders as quickly as possible.

2. Delivery Time

• Deliveries within Bangladesh usually take 2–5 working days, depending on the location.

• Remote areas may require extra time.

• Any unforeseen courier delays are outside our control, but we will help you track your parcel if needed.

3. Shipping Charges

• Standard delivery charges apply based on courier service rates.

• Shipping fees will be clearly displayed at checkout before you confirm your order.

4. Order Confirmation

• After placing your order, you will receive a confirmation message with full order details.

• Please ensure your phone number and address are accurate to avoid any delays.

5. Order Tracking

• Once shipped, we will provide you with a tracking number or courier details.

• You can use this information to follow the status of your delivery.

6. Failed Delivery Attempts

• If the courier cannot reach you, they will attempt delivery again.

• If your number is unreachable or your address is incorrect, the parcel may be returned to us.

• In such cases, re-delivery charges may apply.

7. Damaged or Lost Parcels

• If your parcel arrives damaged or fails to arrive within the expected timeframe, contact us immediately.

• We will investigate with the courier and offer a replacement or refund where applicable.

8. International Delivery

• Currently, Comfyzz delivers within Bangladesh only.

• International shipping options may be introduced in the future.